Talk directly to a digital expert at +49 (0)30 611016610 or book an appointment: appointment booking.
I want news!
Shopping in a chat window? Sounds futuristic, but it’s already reality. With the new ChatGPT Shopping feature, OpenAI is bringing products directly into the conversation for the first time: users see carousels with images, prices, reviews, and soon likely a direct “Buy” button – all embedded within the dialogue with the AI. Checkout via Shopify is already in the works.
For many, this may sound like a gimmick, but for brands, shops, and marketers, it’s a massive game changer. Where people used to search, compare, and click, a brand-new touchpoint is emerging: the advisory shopping chat. Those who are present become trusted recommendations. Those who aren’t lose visibility, customers, and revenue.
This article walks you through how to make your products visible in ChatGPT – step by step – and why now is the time to invest in LLMO and GEO. And if you want to go full speed: as an LLMO and GEO agency, we at WEVENTURE Performance are here to help.
In May 2025, OpenAI ushered in a new era of e-commerce: with ChatGPT Shopping, users can now discover, compare, and soon even purchase products directly within the chat. What might seem like just another AI feature at first glance has the potential to fundamentally change how we shop online.
Instead of using a search engine or visiting an online store, users simply ask questions like:
“Which wireless headphones are good for sports?”
“I’m looking for a stylish wooden floor lamp under €200.”
“What are sustainable sneaker alternatives to Adidas or Nike?”
And ChatGPT doesn’t just respond with recommendations – it displays actual products in a visual carousel, including image, price, store name, and a link to the product.
Currently, many of the products shown in ChatGPT are pulled from the Microsoft Bing Merchant Center. It works similarly to the Google Merchant Center but requires its own feed setup — and no ad budget! A feed with complete product data is enough to potentially get listed.
Alternatively, ChatGPT also pulls data directly from websites using structured data. Correct Schema.org/Product markup is crucial for this (more on that in the technical section).
In May 2025, it was also announced that OpenAI and Shopify have entered into a direct partnership: users will soon be able to purchase products directly via ChatGPT without ever visiting the store’s website. The checkout infrastructure is managed by Shopify and is already in testing.
This means: if you run a Shopify store, now is the perfect time to review your catalog data, feeds, and schema tags. WEVENTURE is here to support you – from technical setup to content optimization.
If you want your products to show up in ChatGPT Shopping, having a good online store isn’t enough. The foundation is a structured, machine-readable product data feed that ChatGPT (or rather Microsoft Bing, which powers the background search engine) can access.
But don’t worry: getting started is manageable — and this is exactly where WEVENTURE Performance comes in to help make your products AI-ready.
While most people associate “Microsoft Ads” with paid campaigns, the Bing Merchant Center is much more: it serves as an organic product data source for ChatGPT, pulling product information even when no ads are running.
✅ What you need:
Important: You don’t need to spend money on ads to be listed — the feed alone is enough for inclusion in ChatGPT Shopping.
The feed is the heart of your ChatGPT Shopping presence. The better it’s maintained and structured, the higher your chances of being featured.
These fields are mandatory:
| Field | Description |
| id | Unique product ID |
| title | Product name (max. 150 characters, concise and keyword-optimized) |
| description | Detailed description with benefits and keywords |
| link | Destination URL to the product page |
| image_link | High-quality image (min. 500×500 px) |
| availability | in stock, out of stock, preorder, backorder, rental, etc. |
| price | Price incl. currency (e.g., 49.99 EUR) — required! |
| brand | Brand name |
| gtin oder mpn | Global trade item number or manufacturer part number |
| product_type | Detailed product category |
| condition | new, used, refurbished |
⚠️ Without a price, your product cannot appear in the ChatGPT carousel. For rental or subscription items, you must include a monthly or usage-based price, such as “from €29.90/month.”
If you don’t have a feed (yet), at the very least your website should include structured product data. ChatGPT (via Bing and OpenAI’s crawler) recognizes schema.org/Product markup and uses it for indexing.
Add the following fields on product pages:
Use these tools to validate:
A cleanly structured feed with consistently maintained data isn’t a nice-to-have — it’s a requirement for visibility. ChatGPT automatically excludes irrelevant, faulty, or incomplete listings.
Common mistakes to avoid:
WEVENTURE helps you improve data quality — technically, semantically, and through automation tools.
Frequently asked: Are rental products supported? Yes — as long as they’re properly declared in the feed or structured data.
Requirements:
availability → https://schema.org/InStockprice → price + timeframe (e.g., “from €30/month”)rentalDuration as a separate field or in the description➡️ Tip: Use clear phrases like “for rent”, “subscription available”, or “book monthly” in the title and description. This helps both the AI and user intent.
If you run a Shopify store (or are considering it), now’s the time to pay attention: OpenAI and Shopify are working closely to bring the vision of conversational commerce to life — a seamless purchasing process directly within the ChatGPT interface.
What starts today as a simple product recommendation carousel is soon set to become a full-fledged sales platform with integrated checkout — and Shopify is the first partner involved in testing this new phase.
In May 2025, it was announced that the GPT-4o mode (with browser access enabled) would include a new shopping feature that pulls from:
— and displays these directly within the chat interface.
At the same time, a new “Buy Now with ChatGPT” button is being tested, with checkout processed natively via Shopify. This means users can complete purchases directly in the chat — without ever visiting a website.
This fundamentally transforms the entire customer journey.
Shopify merchants can already ensure their products appear in the ChatGPT environment — even before the checkout function is fully active.
Requirements:
schema.org/Product markup in the theme (added manually or via apps)Auch wenn der „Buy Now“-Button noch nicht ausgerollt ist, kannst (und solltest) du jetzt die richtigen Weichen stellen, um deine Sichtbarkeit zu maximieren:
✅ Titles & Descriptions:
✅ Product Images:
✅ Categorization & Variants:
product_type fields✅ Reviews & Trust Signals:
aggregateRating and review markup to increase your chances of being shown in AI responsesNot every product is equally suited for the new ChatGPT Shopping feature. Why? Because ChatGPT isn’t a classic product search engine — it’s a conversation-based assistant. Users often ask open-ended, advice-oriented questions — and that’s your opportunity.
Why This Matters: When someone already knows exactly what they want — say, the long-awaited “iPhone 15 Pro 256 GB Titanium Black” — they’re not going to ChatGPT. They’ll go straight to Google, Amazon, or Apple. One or two clicks, done.
But when someone doesn’t yet know which model, brand, or variant suits their needs, that’s when ChatGPT comes into play. They’ll ask:
This is your chance to have your product shown as a relevant, trustworthy recommendation — if your data is optimized.
If you want to use ChatGPT Shopping strategically, you should prioritize your product lineup:
✅ Start with the products where you can provide great advice — and where your brand stands out through quality, trust, or niche positioning.
✅ Ask yourself: Would a person ask about this product or just buy it directly?
✅ Shift your mindset: Don’t think in product categories — think in problem-solving. That’s the mindset of a good salesperson — and it’s exactly how ChatGPT operates.
WEVENTURE helps you answer these questions and structure your product lineup to thrive in the AI-driven shopping landscape.
VMany think of ChatGPT Shopping purely in terms of feeds, data fields, and technical setups — and rightly so, since you won’t be visible without these foundations. But ChatGPT doesn’t rely solely on structured data from the Bing Merchant Center or Shopify.
The AI also draws from the open web, especially if:
This means off-page factors can also boost your chances of visibility in ChatGPT Shopping.
If your product appears in comparison articles, buying guides, or blog posts, your chances of being picked up by ChatGPT increase.
Particularly valuable: Pages with editorial context and high authority, such as:
If your products are reviewed on Trustpilot, Idealo, Amazon, or other platforms, this data is factored in.
The AI recognizes patterns:
Frequent positive reviews + brand mentions = higher trust = higher likelihood of being shown
Positive mentions on forums like Reddit, Quora, or LinkedIn can enhance your product’s relevance in the AI model — even if they’re not classic SEO signals.
Example: If someone on Reddit asks, “What’s a good sustainable yoga mat?” and your product is mentioned repeatedly, that could strengthen your presence in ChatGPT over time.
ChatGPT “understands” brands with a track record, media presence, and diverse online context better.
The AI also pulls in indirect signals from sources like:
| Action | Impact |
| Press & Online PR | Mentions in media strengthen brand authority |
| Blogger Collaborations | Reviews and experience-based content build topical authority |
| Backlink Strategy | High-quality links signal relevance and trust |
| Review Management | Collect and organize reviews across multiple platforms |
| Structured Data on External Sites | If possible, apply schema markup to third-party reviews too |
ChatGPT doesn’t operate like a traditional search engine — it thinks in connections, understands context, and pulls content from multiple sources.
That means your product visibility isn’t just driven by data feeds, but also by your online reputation.
👉 A combined strategy of feed optimization, SEO, and off-page PR is your best chance to stand out in this new AI-driven shopping ecosystem.
CChatGPT Shopping isn’t a trend. It’s a new channel. A channel that reshapes the customer journey — away from search engines and toward conversation. And those who show up in that conversation win: attention, trust, and revenue.
And that’s exactly where WEVENTURE Performance comes in.
We analyze your current setup, optimize your data foundation, prepare your products for AI-powered sales, and help you stop seeing ChatGPT as a black box — and start seeing it as a revenue opportunity.
Want to know how much potential you’re really sitting on?
Then let’s talk.
Yes, ChatGPT can display products and will soon even enable direct purchases. With its new shopping feature, ChatGPT shows visual product carousels including price, image, reviews, and a link to the shop. Checkout via Shopify is in the works. While the purchase process currently happens outside the chat, it’s expected to be fully integrated soon.
ChatGPT said:
Yes, ChatGPT can compare products based on specific criteria when prompted.
Example: “Which Bluetooth headphones under €150 are good for sports?” → ChatGPT provides suitable recommendations with explanations.
The comparison is based on structured product data, user reviews, and established evaluation criteria.
The AI-generated comparison is text-based — but highly effective.
ChatGPT uses product data from the Bing Merchant Center, Shopify, and the open web. The key is structured data feeds (e.g., via Bing Shopping) and semantically relevant information. Product data is aggregated, filtered, and displayed contextually — not through traditional SEO, but based on feed quality and relevance.
Not yet, but soon. OpenAI is working with Shopify on an integration where the entire purchase process happens within the chat. A “Buy now with ChatGPT” button is already in development. Currently, ChatGPT still links to the external shop page.
Yes, if you’re properly integrated via a Bing feed or structured data. Your products can appear in the ChatGPT Shopping carousel if they’re available through the Microsoft Merchant Center or correctly marked up using schema.org. However, without a price, image, and availability, your product won’t be listed.
Yes, this is currently the most important path to visibility. Even without running ads, a feed in the Microsoft Merchant Center is the main source of product data for ChatGPT. The feed must be regularly updated and fully maintained.
Yes, as long as a price and availability are provided. It’s important that rental or subscription products are clearly labeled (e.g., “from €29/month”). ChatGPT can recognize such offers if they are correctly marked up via structured data or feeds.
Products that require guidance, offer variants, or serve specific use cases perform especially well. Examples include tech, furniture, cosmetics, sustainable goods, and niche solutions. Mass-market products without differentiation are less suitable, as they’re rarely asked about in conversational queries.
By providing your product data in a structured format via Bing or Shopify. We recommend a combination of feed optimization, clean schema markup, and additional online visibility (e.g., through mentions, reviews, blog posts). That’s exactly where WEVENTURE supports you.
Not directly, but it’s a growing alternative with its own user base. ChatGPT doesn’t replace a search engine, but it shifts purchasing decisions into conversation. Especially for advice-heavy products, it can increasingly complement or even surpass Google Shopping — depending on the target audience and use case.